Duties and personal behavior
Feedback on the period: Duties: Workload, tasks, collaboration, quality of work, customer satisfaction, sales, marketing, etc.
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Criteria
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Description
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Score
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Quality of Deliverables
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Accuracy, consistency, follow-through, meet deadlines, keeps trying to work smarter, not harder.
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Teamwork
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Collaborates with internal and external teams across positions, proactively helps others, puts team targets higher than personal achievements, contributes and takes initiative to social activities
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Bargaining and Negotiating Skills
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Efficient in negotiating prices with consumers. Reliable in determining price schedules for quotes
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Communication and Public Speaking Skills
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Sales representatives should speak clearly and coherently to invite the interest of customers and demonstrate that they care about the interests of customers
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Job Knowledge
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Sell company's products by identifying leads, educating prospects on products through calls, trainings, and presentations, and providing existing customers with exceptional support.
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Skill Development
1. Personal strengths
Professional and personal strengths and drivers: Eg. analysis, problem-solving, planning, development, method knowledge, technical expertise
Ex:
- Possesses extraordinary negotiating skills that have helped generate outstanding profits for the brand.
- Possesses effective analytical skills which are shown by her efficient and accurate sales reports.
- Possesses a workable relationship with teams from other departments in developing plans that align with the company's goals.
2. Skills development
Professional and personal skills: Be precise in describing the skills that the employee needs / wants to develop.
- You need to enhance your communication skills to coherently pique the interest of prospective clients through the verbal promotion of the brand.
- You should possess empathy and patient qualities that will help in maintaining clients and generating new customers for the brand.
- You need to enhance your observation skills to stay ahead of the curve despite competition.
- Familiarize yourself more with the core values of the company and essence of the product you’re selling so you can better represent the company and sell the product better.
Cooperative and well-being
1. You and your colleagues
How do you find the working environment at the company? What are your suggestions to make it even better? Do you get professional support from your colleagues when you need it? Do you think that your cooperation with your colleagues is working well? What is your contribution to the cooperation and community?
Ex:
- Joe finds the environment comfortable without distractions which helps him focus on his work.
- His colleagues are supportive and he gives his best while working with a team.
2. You and your manager
Feedback to your leader: Eg. the delegation of tasks, responsibilities and competence.
Ex: Mary believes her tasks are not overwhelming and she is competent enough to work on them.
Career Development in the long-term
Reflections on job opportunities, other tasks, new disciplines, etc. Do you need support from your manager to achieve your development goals?
Ex:
- Mary will like to venture into marketing sometime in the future.
- She will appreciate more correspondence with the marketing department to enhance her skills.
Work-life balance
How do you feel about your work-life balance? Do your career ambitions correspond with your personal relationships (family life, marriage, having children)? Are there other issues you would like to discuss?
Ex:
- Joe is undergoing a divorce which mildly affects his work input.
- Mary's work-life is balanced.
